Collect Prescriptions 24/7
No more queues, no more rushing before closing time. Our automated collection point at Wellway Pharmacy Morpeth lets you pick up your medicines whenever it suits you—day or night.
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Join hundreds of patients benefitting from our service…
How it works
3. Enter Code & Pay if Needed
Just tap the screen, enter your code and pay conveniently if needed with contactless or chip and pin.
4. Collect your Prescription
All sorted! Your prescription will be retrieved and will then be accessible through the hatch.
Is it right for you?
Why choose us?
How can our exclusive 24/7 prescription collection point support you? Find some examples below.
A text as soon as your prescription’s ready.
The preparation of your prescription is tracked, and once your prescription is ready for collection, you will receive a text message with a code, to collect your medicines from the collection point.
Avoid the queues. Come at a time that suits you.
Our collection point is prominently located at the front of our building, in the heart of Morpeth, and is accessible all day, every day.
Local, independent & here to support you.
We’re independent and locally-owned. We offer a wide range of clinical pharmacy services, including NHS Pharmacy First. If you ever have any questions about your care; don’t worry — we’ll always be here for you. Just get in touch!
Register now
Complete our registration form below to collect from us 24/7! If you’d like any support when it comes to using the machine for the first time, just let one of our team know and we’d be more than happy to help.
Join Today
Complete our registration form below to register to our 24/7 prescription collection service as a new or existing pharmacy patient.
If you’re a new patient to our pharmacies, and nominating us for the first time, here’s some things to bear in mind:
What do our patients say?
‘I just wanted to say a huge thank you for the new 24-hour collection point outside the pharmacy in Morpeth — absolutely amazing service! I just picked up my repeat prescription — so easy to use, it makes life easier — no standing in queues. Thank you again!’
-Wellway Pharmacy Morpeth Patient
Find Us
Collect 24/7 at Wellway Pharmacy Morpeth. We’re located in the heart of town, just by the bus station, and our collection point is right at the front of Wellway Surgery.
Wellway Pharmacy Morpeth
Frequently Asked Questions.
To keep space available for others, please collect your items within 48 hours of receiving your text. We’ll send a reminder text when you have 24 hours left to collect your prescription.
After 48 hours, you’ll be unable to collect your medicines from the machine, and your prescription will be taken into the pharmacy and can be collected from the pharmacy counter during our opening times.
We can only keep items in the collection point for 48 hours to ensure there’s enough space for everyone.
After 48 hours, you’ll be unable to collect your medicines from the machine, and your prescription will be taken into the pharmacy and can be collected from the pharmacy counter during our opening times.
It is possible to register for this service with your mobile number, on behalf of someone else, with their permission. You can also have multiple patients assigned to the same phone number.
Ask the person you’d like to receive the texts for to complete the registration form, indicating that they are using a representative’s phone number, and that they give permission for this to be used.
Absolutely – just let whoever is coming to collect your prescription know the code you’ve been sent, and whether you need to pay for your prescriptions or your exemption, if you have one.
Absolutely. The machine is built with medical-grade security and is monitored by 24-hour CCTV. Your medication is stored in a temperature-controlled internal environment, and only someone with your unique, single-use PIN can access your prescription.
Don’t worry. We send a reminder text with the code after 24 hours if you haven’t yet collected. If you need your code quicker, simply call the pharmacy during our normal opening hours. We can verify your identity, and let you know the code to help you access your medicines.
Collect 24/7 from your local pharmacy.
Keep your details up to date.
Please contact us to update your phone number if it changes, to ensure you keep receiving alerts.
More ways we can support you.
Prescription Text Alerts
Private Flu Vaccination
Period Delay Service
Private COVID-19 Vaccination Service
Ear Health & Wax Removal
