Wellway Pharmacy Pegswood
Wellway Pharmacy Pegswood (Pegswood Pharmacy) has been operating in the village of Pegswood within Pegswood Health Centre for over a decade as a local, independent community pharmacy providing NHS and private health services. We are continually focused on patient care, and providing innovative solutions to your healthcare needs. find out more about us below.
Find Us
Get in Touch
Use this contact form to get in touch with us for any general queries. We aim to respond within 48 hours.
For medical advice, urgent queries or to speak to a pharmacist, please call us on 01670 515 615. If we’re closed and you need urgent medical attention, call 111. In an emergency dial 999.
Our Services
Featured
NHS | Blood Pressure Check
Get a free NHS Blood Pressure check with us, subject to eligibility.
Text Message Notifications
Get easily notified when your prescription is ready with our text notification service, coupled with our new state-of-the-art computer system allowing paper-free electronic prescription dispensing.
Free Prescription Delivery
Pegswood residents can benefit from free prescription delivery on weekdays, subject to eligibility.
All Available Local Pharmacy Services
Accessible Pharmacy Sites
All of our pharmacies are easily accessible for everybody. This includes step-free access, on-site parking, ramps where required to aid access, and automatic doors to help you access the support you need. Induction loop facilities are also available at all of our pharmacies to aid in communication for those hard of hearing or deaf.
We look forward to welcoming you to our pharmacies, and providing you with the best possible care.
Consultation Rooms
Prefer to have a conversation in private? Please just ask – we’d be more than happy to help. All sites feature a private, spacious consultation room where matters can be discussed with our team of healthcare professionals in confidence. Accessing our consulting room and expert medical advice is completely free of charge. Just let us know if you’d like to make use of our consultation rooms at any point during your time visiting the pharmacy.
Dosette Medication & Medicines Management
Medicines can be organised into weekly dosette trays for patients for whom it is deemed necessary, to help maintain medicines compliance and improve quality of life. This service is provided free of charge to those eligible; eligibility is assessed by our pharmacists on a case-by-case basis, to avoid overuse of the scheme. Where patients are not assessed as being eligible for the scheme, advice can be provided to carers on how to assemble these independently at home for patients.
Please contact our individual sites for further information.
Free Prescription Delivery
Our warm, punctual delivery drivers deliver prescriptions on every weekday, with a friendly smile. Our Central Pharmacy branch even uses an eco-friendly electric vehicle for deliveries.
Our service operates over our entire pharmacy service areas, and even further afield. One of our drivers has even won ‘Pharmacy Delivery Driver of the Year’ for 2019 in the North of Tyne Local Pharmaceutical Council Awards for his excellence in prioritising the healthcare and wellbeing of our patients.
We are currently accepting delivery patients at all of our sites, within a certain radius of our pharmacies. Check eligibility and sign up through the link below.
Our Prescription Delivery Service →
Health and Medicines Advice
Our friendly team of staff are medicines experts and hold a wealth of knowledge on medicines, chronic conditions, and minor ailments, and we’re always happy to offer support and advice on all of these topics, and more, free of charge. Not only can we field medicines queries such as how your medicines work, or advise on optimisation of them, we can also take care of your minor ailments (providing treatments where applicable) and health concerns, without the need of an appointment – just feel free to call in to our pharmacies, or give us a call. Remember we always have a consultation room available if you’d prefer to speak somewhere privately. If you have a minor ailment and qualify for free prescriptions, you may be able to make use of our Pharmacy First scheme, which grants you free access to certain medicines which may be able to treat your condition without any need to visit a GP.
Healthy living advice is a cornerstone of our obligations as a community healthcare provider. We’re well placed to give you advice on healthy lifestlyes; for example weight management, staying safe in the sun, or stopping smoking. We often run interactive competitions in order to increase engagement in our healthy living campaigns – so keep an eye out! Keep up-to-date with our latest campaigns on social media or online. If we identify other possible avenues of support for you in your healthy living journey, we’ll also direct you to this, or make a referral with your permission.
Medicine Sales
We stock a range of over-the-counter medicines, in addition to vitamins, supplements, first aid supplies and further treatments, which are for sale. We can offer free advice and support, and a range of treatment options for various conditions. Our private consultation rooms are always available for use, to discuss any concerns or queries. If we can’t help with your ailment or illness, then we will always direct you to another healthcare service, or other provider who can assist you further.
If you are interested in a specific over-the-counter medicine which we may not always stock, then you can always check on our online inventory – showcasing the products we have available. If we don’t stock it – don’t worry! Please do just get in touch with us; we can usually place an order for the item, which can then be collected and purchased from our pharmacies, usually within 48 hours.
Medicines Counter Stock →
Contact Us →
Nursing and Care Home Services
We work alongside Care Homes within the region to help deliver the best possible care for residents.
We can provide continual stock of key medicines, complete ordering of any therapeutics or appliances required, safe storage, handling and disposal of medication, MDS sheets to keep track of medicines supplied, and thorough recordkeeping to assist our social care colleagues.
Please contact us if you’re a Nursing or Care Home service provider and would like to benefit from our services.
Paperless Prescriptions
We’re minimising our impact on the environment, and streamlining our processes by going paperless at some of our pharmacy sites.
Prescriptions at these sites will be processed fully electronically, minimising paper usage and thus affording great benefits for the environment, as we work to do our bit to reduce our environmental impact. What’s more, we can also send you a text message as soon as your prescription is ready! Find out more and join our Pegswood branch today.
Join Us →
Patient Medication Records
All sites maintain a comprehensive record of patients’ medication history, alongside any other pharmacy services provided. This ensures a consistently high quality of care for our patients, makes it easier for our teams to identify interventions and services we could proactively offer, and fulfills our payment and commissioning requirements. We’re also in the process of rolling out a new more efficient and eco-friendly system, that can even notify you when your prescription is ready to collect. This is currently in use at our Pegswood branch.
We hold your data securely, and only share it where absolutely necessary for purposes such as our payments. Read our full privacy statement here.
Pencycle Pre-filled Pen Recycling Scheme
You can now recycle your pre-filled Novo Nordisk pens for diabetes and weight management through our pharmacies. You can pick up a free cardboard recycling recepticle when collecting your prescription. Once your pre-filled pen is empty and the needle is removed, you can place it into the recepticle, and once full either return this to our pharmacy, or pop it in the post using the freepost return label on the box. Recycling your Novo Nordisk pens gives them a new lease of life as, for example, furniture or glass – saving precious resources and greatly benefitting the environment.
Find out more about the scheme →
Private Flu Vaccination
We often offer Private Flu Vaccinations through our pharmacy sites during Flu Season, to help protect you and your family.
Wellway Pharmacy Morpeth and Pegswood are offering Private Flu Vaccinations this Autumn & Winter, at a cost of £18.95 per person. You can find out more and book now by following the link below.
Book a Private Flu Vaccination →
Private Prescription Dispensing
Would you like a quote for your private prescription? Don’t hesitate to contact us! We dispense valid private prescriptions at all of our sites. We can also often accommodate vetinary prescriptions for any (often furrier) companions! Our swift, efficient and friendly team can get your prescriptions prepared with ease. If you receive regular private prescriptions, you could also couple this with our 24-hour collection point or text message notification service at certain sites!
If you have been issued a private prescription for an item you’re unsure we’ll have in stock, don’t hesitate to contact us. We can advise you of the cost of the prescription, whether we have stock available, and we can also order-in the items to have ready for you within 48 hours, if not immediately available.
Signposting to Support Services
We’re always here to help you with your health and ongoing care. Our friendly and professional teams can provide expert advice to you on a range of healthcare topics, minor ailments, and medicines optimisation.
We pride ourselves in our familiarity with the local health system, and the different ways in which you can access a range of support services. If we feel like you could benefit from further advice and support from other healthcare professionals, social services, charities, or other organisations, we can signpost you to them, or refer you with your consent.
Text Message Notifications
Our brand new computer system at our Wellway Pegswood branch automatically sends you a text message when your prescription is ready to collect. Saving you time and providing reassurance. If you’re a patient at Pegswood branch, register for this service today.
Register for Text Notifications →
All Available NHS Pharmacy Services
Blood Pressure Check
Our pharmacies offer a free NHS-funded blood pressure checking service for patients of 40 years of age and over, with the scheme aiming to spot early cases of hypertension, to allow early access to appropriate treatments for patients.
If you do not already suffer from high blood pressure, and are aged 40 or over, you can contact one of our pharmacies to arrange a free blood pressure check. If we find signs of high blood pressure, we will provide a device to continually monitor this over a period of time, with results then forwarded to your GP to provide further support and treatment wherever required. Catching high blood pressure early can vastly reduce your risk of future health complications.
Find out more →
Community Pharmacist Consultation Service (CPCS)
Our Community Pharmacist Consultation Service (CPCS) connects patients who have been referred from either their GP, NHS 111/999, or Urgent Treatment Centres/A&E to a highly trained community pharmacist in their local community, who can provide medicines and health advice and support on a range of conditions, and provide treatments wherever appropriate. This mechanism can also allow for an emergency supply of medicines if you’ve ever run out.
Upon receiving a referral, we’ll usually get in touch via telephone to discuss your symptoms, and arrange for you to attend the pharmacy for further follow-up if we deem it necessary, or if you request to be seen in-person. We can also refer you on to other healthcare professionals if we determine we are unable to best support you.
COVID-19 Vaccination Service
Our COVID Vaccination Service has delivered over 33,000 jabs to the region. We’re now taking bookings for Autumn COVID & Flu Vaccinations. Follow the link below to find out more, and book your vaccination(s) today, if eligible.
Our COVID-19 Vaccination Service →
Discharge Medicines Service
The Discharge Medicines Service (DMS) ensures you have the medicines you need once you leave hospital, and are supported to take them correctly by our pharmacy. A referral made by your hospital upon your discharge keeps ourselves as your healthcare professionals up-to-date with any amendments or changes to your medicines during your hospital stay, and ensures you understand any changes made and how to take all of your medicines correctly, helping you back leading a happy and healthy life at home. If you ever have any queries about any of the medicines you’re taking, don’t hesitate to get in touch with us.
Electronic Prescription Service (EPS)
The NHS EPS (Electronic Prescription Service) is the quick, secure and easy method of electronically transferring your prescriptions to us to dispense. GP Practices and NHS 111 providers from anywhere in England can issue an electronic prescription to us, which we can receive in a matter of minutes, and automatically dispense for you. By nominating one of our pharmacies as our pharmacy of choice, any one-off or repeat prescriptions requested or issued will be automatically sent to us once authorised by your GP.
Nominating one of our pharmacy sites offers you a range of benefits as a patient, and allows you to continue to support independent and local community pharmacy. Find out more on what we can offer you and how to nominate us as your pharmacy services provider of choice.
Join Us →
Electronic Repeat Dispensing (eRD)
Wellway Pegswood (Medicines prepared monthly automatically)
We provide a friendly, fast and efficient NHS repeat dispensing service at all of our pharmacy sites. This service can be coupled with our other fantastic and exclusive pharmacy services we provide, such as our 24-hour collection service at our Morpeth branch, to make collecting your prescription(s) as easy and as hassle free as possible.
Your GP Surgery may send a batch of prescriptions to us for dispensing in monthly instalments, for certain medications. In these instances, you can simply get in touch with us instead of your GP to receive your next round of medication. We’ll ensure these medicines are managed safely, and are easily accessible to save time and enhance convenience.
Emergency Hormonal Contraception
Our pharmacies are located in the heart of our communities, and are a local, non-judgemental and supportive way of accessing emergency contraception whenever required. Typically, patients can be seen by a pharmacist in a matter of minutes, and if appropriate after a consultation, be offered the morning after pill. No appointment is required, however feel free to call any of our sites ahead of visiting if you have any queries or would like any reassurance.
During the consultation, the patient for whom the contraception is intended must be present. Questions about medical history will be asked, and further advice and support provided. Consultations are confidential, and performed in our private consulting rooms. If the morning after pill is deemed unsuitable, referrals can be made to other support services to ensure patients get the help they need.
Other emergency contraceptive options are available. Please review the NHS website for further information.
If you do have any questions or require any further information please do not hesitate to contact us.
Emergency Medicines Supply
Emergency access to medicine, when you need it most.
We’re funded by the NHS to provide a free walk-in emergency medicines supply. If you need one of your regular medicines in an emergency when you are unable to obtain a prescription (e.g. due to surgery opening times), with proof the medication is supplied regularly to you through online records, we can issue you with a temporary supply of your medicine.
This service is only available to cover a short period of emergency supply. This supply is not available for scheduled Controlled Drugs. (If you require emergency access to controlled drugs without a prescription out-of-hours, please contact NHS 111). This service is provided at the pharmacists’ discretion at our sites.
Flu Vaccination Service
We support our communities each year from September to get the best possible defence from Flu. Our NHS-funded Flu Campaign allows all those aged 60 or over, or those 18 or over with certain health conditions, to access a flu vaccination through our pharmacy for free. Our highly skilled pharmacists will provide the vaccination in an efficient and friendly consultation, with appointments typically lasting less than 10 minutes. During Flu season, we offer a mix of both bookable appointments and walk-in vaccinations.
Getting vaccinated against Flu protects yourself and those around you. Flu can cause serious complications to those at elevated risk, and getting vaccinated greatly reduces the chances of falling seriously ill. You can find out more and book during flu season via our dedicated webpage below.
Our NHS Flu Vaccination Service →
Healthy Living Schemes & Signposting
Our Wellway Pharmacy sites are Healthy Living Pharmacies, and at all sites we provide advice to increase your knowledge, awareness and understanding on leading healthier lifestyles to improve your health. We also have the ability to refer patients to further support in certain circumstances. In cases where we cannot provide a particular advice, service or treatment, we will ensure that you are appropriately signposted and directed to other health and social care services.
We also run a number of different Health and Wellbeing campaigns throughout the year, to promote leading happy, healthy lives and the greater wellbeing of our communities and region. Raising public awareness of numerous health topics helps us promote the role of pharmacies in our communities, and what we can do to help you and your wellbeing. Find out more about our latest health campaigns below.
Our Healthy Living Campaigns →
Medicines Disposal
You can return any unused or out-of-date medicines to our pharmacy for safe disposal for free. We can accept both prescription and over-the-counter medication. Please inform us if any medicines brought to us for disposal are controlled drugs, to ensure these are disposed of correctly.
We accept medication to dispose of regardless of the origin pharmacy. We also accept sharps bins to dispose of, and can issue replacements – please see our ‘Sharps Container’ service for further information. Simply call-in to our sites with your unwanted medicines for safe disposal of them.
Minor Ailments Service
Our Pharmacists and their teams, as trained healthcare professionals, can provide free advice and support to all patients presenting with an illness or injury, offer potential treatment options, and refer you to other services if appropriate. We can also provide treatment for some minor ailments free of charge for those eligible, as detailed below.
Our Minor Ailments Scheme, also known as the ‘Think Pharmacy First Service’ is a commissioned service in the North East which allows our Pharmacists to diagnose and treat some minor ailments and illnesses within our pharmacies, and provide medication free of charge to treat the illness to those eligible. The scheme is available to adults who are entitled to free prescriptions on the grounds of low income and their children, along with all people aged 60 or over. Simply call-in to one of our pharmacies to make use of this scheme, or if you have any queries please contact us.
The service includes the following illnesses:
– Aches and pains
– Bites and stings
– Chicken pox
– Colds
– Cold sores
– Colic
– Conjunctivitis
– Constipation
– Cystitis in women
– Diarrhoea
– Ear wax
– Eczema or dermatitis
– Haemorrhoids
– Hay fever
– Head lice
– Mouth ulcers
– Nappy rash
– Teething
– Threadworm
– Thrush
– Verrucas
– Warts
New Medicines Service (NMS)
If you’re prescribed a medicine to treat a long-term condition for the first time, you may be able to get extra help and advice about your medicine from your local pharmacist through a free NHS-funded scheme called the New Medicine Service (NMS).
People often have problems when they start a new medicine. As part of the scheme, the pharmacist will support you over several weeks to use the medicine safely and to best effect. You will be offered this service by our staff if we identify you could be eligible when collecting a prescription from us.
Eligible conditions include:
– asthma
– chronic obstructive pulmonary disease (COPD)
– type 2 diabetes
– high blood pressure
– high cholesterol
– osteoporosis
– gout
– glaucoma
– epilepsy
– Parkinson’s disease
– urinary incontinence or retention
– heart failure
– coronary heart disease
– atrial fibrillation
– unstable angina or heart attack
– stroke or transient ischaemic attack (TIA)
– long-term risk of blood clots or blocked blood vessels
– DVT (deep vein thrombosis)
Pharmacy First
PROVIDED @ ALL OF OUR PHARMACY SITES | Central | Morpeth | Pegswood
Our expert pharmacists can provide treatment for a range of conditions, without the need to see your GP. This includes providing advice, support, and treatment (including antimicrobials) if appropriate, for:
– earache (aged 1 to 17 years)
– impetigo (aged 1 year and over)
– infected insect bites (aged 1 year and over)
– shingles (aged 18 years and over)
– sinusitis (aged 12 years and over)
– sore throat (aged 5 years and over)
– urinary tract infections or UTIs (women aged 16 to 64 years)
Our pharmacies offer this service during all hours we’re open, and without the need for an appointment. There may be a short wait to be seen during busy periods. Find out more about what we can offer, and where you can be seen below.
Our Pharmacy First Service →
Prescription Dispensing
We accept and dispense all types of valid NHS prescriptions at our sites. The backbone of our operations is in dispensing all types of valid prescriptions – large or small, for medical devices and special lines, or simply statins. We can receive these in paper form, or through the Electronic Prescriptions Service. Our expert teams have decades of combined experience in medicines and healthcare provision, and we can access a huge range of medicines instantly from our well-stocked dispensaries, or even more treatments through our dedicated pharmaceutical suppliers. We can also offer advice and support on the medicines after dispensing, explaining how they work and any possible side effects.
Having your prescriptions dispensed with us not only supports local, independent community pharmacy, but also allows you as a patient to benefit from a wide range of pharmacy services that you may be unable to access elsewhere. We process on average over 40,000 prescription items per month between our three sites, and if you nominate us as your pharmacy of choice, we can automatically receive your prescription online from your GP when signed, and dispense it swiftly and efficiently for you. Find out more on how to join our pharmacy community as a patient below.
Join Us →
Sharps Container Disposal & Replacement
All of our pharmacies offer our locally commissioned (enhanced service) sharps container scheme, whereby we accept filled medicinal sharps boxes, and dispense empty, new sharps boxes to patients. You can simply call-in to our pharmacy with your filled sharps to use this service.
This assists our patients with ongoing conditions with reliance on sharps use, and allows for the easy, accessible and safe management and disposal of these medicines.
Stop Smoking Service
It’s never too late to quit smoking for good. Free support from our local, friendly and encouraging team can massively increase your chances of quitting for good. Our stop smoking practitioners can provide an initial consultation to understand your health, motivations for quitting, and discuss the options available.
Further treatment can then be initiated with follow-up consultations to check on your progress. Our stop smoking practitioners can issue vouchers for Nicotine Replacement Therapy (which can also be dispensed at our pharmacies), which can come in the form of patches, lozenges, inhalators and more. We’ll also discuss other methods of quitting if appropriate, and support you all the way on your journey.
Joining Our Service
You can join our stop-smoking service or seek additional support in quitting smoking by simply self-presenting at one of our pharmacy sites. If you’d like further information, or would like to organise to join the service without calling in to one of our branches, don’t hesitate to contact us.
Stop Smoking Voucher Processing
We accept and dispense valid Stop Smoking Vouchers, which are usually issued by your stop smoking practitioner, for free. We hold a wide range of Nicotine Replacement Therapy (NRT) in stock at our dispensaries, and can usually dispense your voucher in a matter of minutes. If we don’t have the items directly in stock, our fast suppliers will ensure we can dispense the voucher within 24-48 hours.
To use your vouchers, you can simply present at any of our pharmacies with your voucher, and we can issue the NRT prescribed, and advise on its use.
Supervised Consumption
A supervised consumption service is available at all of our pharmacies, necessary as part of the dispensing of some substitution therapy (Substance Dependency) prescriptions, such as for Methadone or Buprenorphine.
Our Central Pharmacy site has a specialist supervised consumption area, and is open daily (and late Monday-Saturday) for convenience, whilst at our Wellway sites, supervised consumption is undertaken within our consultation rooms.
We’re very passionate about the health and wellbeing of all of our pharmacy patients, and will always work to ensure the continued health and wellbeing of those under treatment. If you require any further support from us, don’t hesitate to ask.
Urinary Tract Infection (UTI) Treatment
Eligible patients can be tested and treated (with antibiotics, if appropriate) for simple Urinary Tract Infections at our pharmacies.
The service aims to provide any eligible patient; females from 16 years up to 65 years of age, access to medication for the treatment of simple urinary tract infections (UTIs) via Community Pharmacy. You may be referred to us via your GP, an urgent care centre or A&E, or NHS 111, or you can get in touch with us directly to be treated.
Please call ahead to our pharmacies wherever possible, in order to use this service.
We’re in the process of expanding our services to offer a comprehensive travel clinic to ensure you can stay healthy wherever you are in the world. Whether it’s anti-malarials, vaccinations, or just some top quality advice, we’re working hard to be here for you in even more ways. Please check back later or get in touch if you have any questions or queries.
Friendly, caring, expert.
Our friendly team at Pegswood are always here to support you. We’re medicines experts and make your health our number one priority.
Find out more about our staff, their roles and how they can go the extra mile to help you below. If you’d like to find out more about us, our staff, or join our pharmacy, then please don’t hesitate to get in touch. Thank you for supporting our local, independent community pharmacy.
Pharmacy Supervisors
In addition to our Pharmacist Directors, each of our sites have appointed Pharmacy Supervisors who are registered Pharmacy Technicians and assist in the running and leadership of the pharmacy.
Meet the Team
Coming Soon.
We’ll be updating this segment with our staff team as soon as possible. Thank you for bearing with us.