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Prescription Text Alerts

Save time with our free prescription alerts. Receive a text notification as soon as your medication is fully dispensed and ready for collection, making your experience with us even more effortless.

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An image showing the top half of an iPhone, with a text message alert informing that a prescription is ready to collect from Ashington Pharmacy.

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How It Works
Stay in the Loop
Sign up or Join Us
Frequently Asked Questions

How it works

1. Sign up to text alerts

Fill out our simple secure form below to link your mobile number to your patient record.

Sign Up

2. We’ll get your medication ready

Our team dispenses your medication with our standard rigorous safety checks.

3. Instant Notification

As soon as your prescription’s on the shelf, you receive an automated text. Your medicines are now ready for collection.

Stay in the Loop with Alerts & more…

More than just an alert: by joining our notification service, you’ll never miss an important update. While our primary focus is your prescription status, we may occasionally send:

Clinical Reminders

Alerts for seasonal flu or pharmacy-led health services if you’re eligible.

Pharmacy News

Important news regarding bank holiday hours or new service launches.

Support, not Spam

We’ll only ever send you prescription alerts, and a maximum of one update or news text every three months. That’s a promise.

Register now

Complete our registration form below to start receiving your alerts. If you use our Morpeth branch, you can also pair this service with our 24/7 Collection Point for total autonomy over when you collect your medicines.

Join Today

Complete our registration form below to register to our text notification service as a new or existing pharmacy patient.

Select your Pharmacy – Step 1 of 4

Select your Pharmacy

Find your pharmacy and select your preferred option below.

Nominating our pharmacy: key things to know

If you’re a new patient to our pharmacies, and nominating us for the first time, here’s some things to bear in mind:

Your information is stored and transmitted securely, in accordance with the UK GDPR and Data Protection Act.
As a patient at our pharmacy, we share limited information about you to those who commission our services, the wider NHS, and local and national authorities, for the purposes of providing healthcare and for our payments.
You don’t have to nominate a pharmacy in order to receive your prescriptions.
You can still receive your prescriptions from your GP and ask them to be sent to a specific pharmacy each time.
If you nominate a pharmacy, your prescriptions will be sent to them electronically for dispensing. There’s no need to pick up a paper copy from your GP.
Unless you specifically request a paper prescription, or the item prescribed can only go on paper.
You are free to choose any pharmacy (or none at all) as your nominated dispenser, regardless of location.
You can set, change, or remove your nomination at any time.
Changing nominations can be done via the NHS App, by contacting any pharmacy, or by contacting your GP practice.

Frequently Asked Questions.

How does the text alert service work?

When you provide us with your mobile phone number, our system can automatically track the dispensing progress of any prescriptions we receive for you.

When the prescription is ready to collect, we’ll send you a text, letting you know it’s ready – and also how many items it’s for, and if there’s anything still outstanding – saving you time and trips to the pharmacy.

Can I use your 24/7 collection points with this service?

Get a text notification and collect your medicines 24/7 with our automated collection points. Find out more and sign up for this service at participating pharmacies using the link below.

24/7 collection service
Can I register my phone number for family members?

It is possible to register for this service with your mobile number, on behalf of someone else, with their permission. Ask the person you’d like to receive the texts for to complete the registration form, indicating that they are using a representative’s phone number, and that they give permission for this to be used.

Is this service free?

This service is free of charge for our pharmacy users. It should not cost to receive an SMS text message, however charges may apply if you receive these messages when you’re abroad, with roaming turned on.

How do I stop the service?

Simply inform a member of staff in-branch, and we will remove your number from the notification system immediately.

Contact Us
Prescription Collection in Morpeth, Pegswood, Ashington. Get a text when your prescription is ready.

Register with us today.

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Keep your details up to date.

Please contact your pharmacy to update your phone number if it changes, to ensure you keep receiving alerts.

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