NHS New Medicines Service
Our free NHS New Medicines Service helps you get the most out of your treatment, manage any side effects, and ensure you feel confident taking your new medication.

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How it works
Who can we support?
Our New Medicines Service supports patients who have just started a new long-term medication for one the following conditions:
- Heart & Circulation: Including High Blood Pressure, High Cholesterol, Heart Failure, and Stroke/TIA.
- Lung Health: Asthma and COPD.
- Diabetes: Support for those starting Type 2 Diabetes medication.
- Mental Health: Support for adults (18+) starting treatment for Depression.
- Long-Term Health: Including Osteoporosis, Gout, Glaucoma, Epilepsy, and Parkinson’s disease.

Why use this service?
Expert Advice
Our Pharmacists are medicines experts. You can ask about how best to take the medication, managing any side-effects, or any potential interactions with other medicines you’re taking.
Support for your long term condition
Our Pharmacists can provide advice, guidance and signposting for managing your long term conditions and optimising your medicines management.
Better Health
Patients who use NMS are statistically more likely to stay on track with their treatment and see better health outcomes.

How do I get started?
You don’t need an appointment. If you have been started on a new medicine recently, just ask a member of our pharmacy team about the New Medicine Service next time you visit. You can find our sites below.
Available Locations


