PROVIDING NHS SERVICES
Expert Care & Treatment with Pharmacy First
Our trained Pharmacists can treat a range of conditions free of charge, or the price of your NHS prescription, without needing a GP appointment.

Expert care at your fingertips.
Our NHS Pharmacy First Service can provide expert prescription-strength treatment subject to eligibility and indication, for a range of conditions.
Jump To…
We can help to treat the following conditions…
From Shingles to Sore throats, Impetigo to Infected Insect Bites – we can treat 7 core conditions for free (or the cost of your NHS prescription if you pay for these) with our Pharmacy First Service. Discover them all by scrolling across…
Find us and call in today.
Available Locations
Our Pharmacies are here when you need us.
Branches are open late evenings and weekends to support you. Click on the dropdowns opposite, and give us a call or pop in today. You can also book in advance – see more below.
Prefer to Book?
Streamline your visit even further by completing our pre-screening questions and book-in an allocated time. Powered by our Consultation Platform partner, Charac.

We can’t wait to take care of you.
Everything You Need to Know.
Effective, NHS-Backed Care from your Expert Pharmacy Team.
Our registered pharmacists are trained to assess and treat a wide range of conditions, while also recognising when referral to a specialist is the safest next step. View the video below to find out more.
Walk-In or Book Online
You can walk into any of our pharmacies to use the service—no appointment needed. We’re proud to serve the communities of Morpeth, Ashington, and Pegswood in Northumberland, and selected sites are open late, and at weekends. Appointments generally take only 20 minutes, on average.
For a more streamlined visit, why not book online? You can check your eligibility before coming down, and there’s no wait to be seen.
Eligibility
General eligibility criteria for our Pharmacy First service is outlined below. To use our service, patients must:
There are further specific criteria for assessment, depending on the condition you’d like treatment for. We’ll go through all this in your consultation. If you’d like a quicker experience, then you can book online, which will check some eligibility criteria before you come to see us.
Costs
Your consultation is completely free, funded by the NHS as the Pharmacy First service. If our pharmacists decide you may require treatment, then you may have to pay an NHS prescription charge for the cost of your treatment, if you pay for this normally.
Sometimes, we may offer treatment that falls outside of the pharmacy first service, which you can purchase from our pharmacy counter, or may be free, if eligible, from our Minor Ailments Service.
Our Team Will…
Your Safety and Comfort Come First.
All our pharmacies have comfortable, confidential consulting rooms where you can consult with our pharmacists.
During your consultation, we’ll check your eligibility, talk you through any available management options, and answer any questions you may have. We’ll explain the potential benefits and any risks, so you can make an informed decision that feels right for you. There’s no pressure — you’re free to change your mind at any point.
If we feel you may benefit from further medical support, we can signpost or refer you to a number of services.
Frequently Asked Questions.
